In Episode 248 of Coffee N5, Lara Schmoisman chats with Tom Mac Pherson, a leading consultant in the luxury skincare and wellness space. They explore a often overlooked but highly lucrative channel: Hospitality. Tom shares insights on how brands can move beyond traditional retail and tap into luxury hotels and resorts, the reality of “career consultants,” and how AI is set to revolutionize the guest experience through advanced diagnostics.
- Key Topics Covered:
- Execution vs. Theory: Why brands need consultants who are ready to “roll up their sleeves” and execute beyond plan A.
- The Hospitality Opportunity: How luxury skincare and wellness brands can diversify their revenue through in-room amenities and hotel boutiques.
- Networking for Growth: Why surrounding yourself with people who contribute to your growth is essential for long-term success.
- The New Rules of Luxury: Debunking myths about discounting, Black Friday, and why premium brands must adapt to consumer convenience (including the Amazon factor).
- AI and the Future of Wellness: How AI is moving from a buzzword to a diagnostic tool that will power personalized health and longevity retreats.
About Tom: Tom is a seasoned consultant specializing in luxury skincare, wellness, and high-end hospitality. With years of experience helping brands navigate the transition from retail to experiential models, he is an expert at building B2B partnerships with some of the world’s most prestigious hotel groups. He is known for his practical, execution-focused approach to brand building and his deep understanding of the evolving luxury consumer.
Follow tom:
Linkedin: https://www.linkedin.com/in/tom-macpherson-le-maire-32600948/
Instagram: https://www.instagram.com/tom_mlm_parisien/
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